Terms and Conditions

1. Agreement to Terms

Welcome to Digital Literacy Hub. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Digital Literacy Hub ("Company," "we," "us," or "our"), a registered educational organization in Japan (Registration No: 53262101).

These Terms apply to all visitors, users, students, and others who access or use our educational services, website, content, and related offerings.

2. Description of Services

Digital Literacy Hub provides comprehensive digital literacy education through:

• Educational courses and training programs in digital skills
• Online safety and cybersecurity education
• Technology literacy resources and materials
• Blog content and educational articles
• Productivity tools training
• Specialized programs for seniors and corporate clients
• Online and in-person educational sessions
• Newsletter subscriptions and communication services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice, though we will make reasonable efforts to notify users of significant changes.

3. Eligibility and Account Registration

3.1 Age Requirements

You must be at least 13 years of age to use our services. Users between 13 and 18 years of age must have parental or guardian consent to use our services. By using our services, you represent and warrant that you meet these age requirements.

3.2 Account Creation

Some services may require you to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use or security breach

You are prohibited from using another person's account without permission or creating false identities. We reserve the right to suspend or terminate accounts that violate these Terms.

4. User Obligations and Acceptable Use

4.1 Permitted Use

You may use our services only for lawful purposes and in accordance with these Terms. You agree to use our educational content for personal learning and professional development.

4.2 Prohibited Activities

You expressly agree NOT to:

• Violate any applicable laws, regulations, or third-party rights
• Impersonate any person or entity or misrepresent your affiliation
• Engage in any fraudulent, deceptive, or misleading practices
• Transmit viruses, malware, or any harmful code
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to any portion of our services
• Scrape, data mine, or use automated systems to access our content without permission
• Use our services to spam, harass, or harm others
• Reproduce, distribute, or commercially exploit our content without authorization
• Remove, alter, or obscure any copyright, trademark, or proprietary notices
• Use our services in any way that could damage our reputation or business

5. Intellectual Property Rights

5.1 Our Content

All content on our website and in our educational programs, including but not limited to text, graphics, logos, images, videos, audio, software, and course materials, is the property of Digital Literacy Hub or our licensors and is protected by international copyright, trademark, and intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use our services for personal, non-commercial purposes
• Download and print course materials for personal educational use
• Participate in our educational programs as enrolled

This license does not include any right to:

• Resell or commercially use our content or services
• Collect or use product listings or descriptions for commercial purposes
• Make derivative works based on our content
• Systematically download or store our content
• Use data mining, robots, or similar data gathering tools

5.3 Trademarks

Digital Literacy Hub and associated logos, trademarks, and service marks are proprietary to our company. Use of these marks without express written permission is strictly prohibited.

5.4 User-Generated Content

If you submit feedback, suggestions, comments, or other content to us, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and distribute such content for any purpose related to our services.

6. Payment Terms and Fees

6.1 Course Fees

Certain services and educational programs may require payment of fees. All fees are:

• Stated in Japanese Yen (JPY) unless otherwise specified
• Due at the time of enrollment unless alternative arrangements are made
• Subject to change with reasonable notice for future enrollments
• Non-refundable except as provided in our Refund Policy

6.2 Payment Methods

We accept payment through authorized payment processors. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method
• The information you provide is accurate and current
• You will maintain valid payment information

6.3 Taxes

Fees do not include applicable taxes, duties, or governmental charges. You are responsible for paying all applicable taxes associated with your purchase.

7. Course Enrollment and Participation

7.1 Enrollment

Course enrollment is subject to availability. We reserve the right to:

• Accept or decline enrollment applications
• Cancel courses due to insufficient enrollment
• Modify course schedules with reasonable notice
• Set prerequisites for advanced courses

7.2 Attendance and Participation

Students are expected to:

• Attend scheduled sessions or complete online coursework as required
• Participate actively and respectfully in educational activities
• Complete assignments and assessments on time
• Maintain professional conduct during all interactions

7.3 Course Materials

Course materials provided are for enrolled students only and may not be shared, distributed, or used for commercial purposes. Materials remain our intellectual property unless explicitly transferred.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you also agree to our Privacy Policy.

Key privacy commitments include:

• We collect only necessary information to provide our services
• We do not sell your personal information to third parties
• We implement appropriate security measures to protect your data
• You have rights regarding your personal information as detailed in our Privacy Policy

9. Disclaimers and Limitations of Liability

9.1 Service Availability

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement
• Warranties regarding accuracy, reliability, or completeness of content
• Warranties of uninterrupted or error-free service

9.2 Educational Outcomes

While we strive to provide high-quality education, we do not guarantee specific learning outcomes, skill mastery, employment opportunities, or other results from participation in our programs. Educational success depends on multiple factors including individual effort, aptitude, and circumstances beyond our control.

9.3 Third-Party Content

Our services may include links to third-party websites or resources. We are not responsible for:

• The availability, accuracy, or content of third-party sites
• Products or services offered by third parties
• Privacy practices of third-party sites

9.4 Limitation of Liability

10. Indemnification

You agree to indemnify, defend, and hold harmless Digital Literacy Hub, its affiliates, officers, directors, employees, consultants, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your violation of these Terms
• Your violation of any rights of another party
• Your misuse of our services
• Your negligence or willful misconduct

11. Termination

11.1 Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Extended periods of inactivity
• At our sole discretion

11.2 Termination by You

You may terminate your account at any time by contacting us. Upon termination:

• Your right to access our services ceases immediately
• We may delete your account and data (subject to legal retention requirements)
• You remain responsible for any fees incurred before termination
• Provisions that by their nature should survive termination shall continue to apply

12. Modifications to Terms and Services

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting updated Terms on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes (where applicable)
• Displaying prominent notices on our website

Your continued use of our services after any modifications indicates your acceptance of the updated Terms. If you do not agree with the modifications, you must stop using our services.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.

13.2 Dispute Resolution

In the event of any dispute arising from these Terms or our services:

• Parties agree to first attempt resolution through good-faith negotiation
• If negotiation fails, disputes may be submitted to mediation
• As a last resort, disputes shall be resolved in the courts of Japan

13.3 Class Action Waiver

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Miscellaneous Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Digital Literacy Hub regarding our services and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations without restriction.

14.5 Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, or government actions.

14.6 Language

These Terms are provided in English. In case of any discrepancy between translated versions, the English version shall prevail.

15. Contact Information

16. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SERVICES.

© 2025 Digital Literacy Hub. All rights reserved.
Registration No: 53262101